Refund Policy for Downloadable Products
Coloring Books Galaxy LLC
At Coloring Books Galaxy LLC, we are committed to providing high-quality downloadable coloring books that our customers love. Please read our refund policy carefully before making a purchase.
No Refunds on Downloadable Products
Due to the nature of digital downloads, all sales of downloadable products are final. Once a purchase is completed and the product is downloaded, we cannot offer refunds or exchanges. This policy is in place because:
- Immediate Access: Once the file is downloaded, the product cannot be returned, ensuring that you have instant access to your purchase.
- Intellectual Property: Digital products are easily replicated, and offering refunds would undermine our efforts to protect our intellectual property and the value of our products.
Return Policy for Paperback Books
At Coloring Books Galaxy LLC, we strive to ensure that our paperback books reach you in perfect condition. However, if you receive a damaged book, we will be happy to assist you with a return. Please note the following conditions:
- No Returns: We do not accept returns for paperback books unless there is proof of damage during shipping.
- Proof of Damage: To process a return for a damaged book, you must provide photographic evidence of the damage.
- Return Window: Returns must be made within 24 hours of receiving the product. Please contact our customer support team immediately upon receiving a damaged item.
Customer Satisfaction
We want you to be completely satisfied with your purchase. If you experience any issues with your downloadable product or paperback book, please contact our customer support team at contact@coloringbooksgalaxy.com. We are here to help and will do our best to resolve any problems you may encounter, including:
- Assisting with any technical difficulties in accessing or downloading your files.
- Providing guidance on how to use our products effectively.
- Addressing any issues with damaged paperback books.
Contact Us
If you have any questions about our refund and return policy, please contact us at:
Coloring Books Galaxy LLC
Email: contact@coloringbooksgalaxy.com
Thank you for understanding our policy and for choosing Coloring Books Galaxy LLC for your coloring book needs. We appreciate your business and look forward to serving you with our high-quality products.
Coloring Books Galaxy LLC reserves the right to amend this refund and return policy at any time without prior notice. Changes will be posted on our website.
This policy is effective as of June 25,2024